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Privacy Policy

Last updated: 7 November 2025

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PrimActive (“we”, “us”, or “our”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services, including the PDF Workout Plan and 1-to-1 Tailored Coaching Subscription.

 

By using our website or services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

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We may collect the following personal information from you:

  • Name

  • Email address

  • Payment information (processed securely via our payment provider)

We collect this information when you:

  • Complete website forms (checkout, contact forms, subscriptions)

  • Sign up for newsletters or marketing emails

  • Use our coaching services

 

2. How We Use Your Information

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We use your personal data for the following purposes:

  • To provide and deliver our services, including coaching and PDF products

  • To process payments securely

  • To send marketing communications, newsletters, and promotional offers (you may unsubscribe at any time)

  • To improve our website and services through analytics and user feedback

 

3. Data Sharing

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  • We do not sell, rent, or share your personal information with any third parties.

  • Payment processing is handled securely by a third-party provider (e.g., Stripe) solely for transaction purposes. No other sharing occurs.

 

4. Data Retention

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  • Your personal data is stored until you request deletion or delete your account.

  • You may request removal of your data at any time by contacting us at primactive01@gmail.com.

  • Upon deletion, we will remove your personal information from our systems in compliance with GDPR.

 

5. User Rights (GDPR)

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You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you

  • Correction: You can request corrections to inaccurate or incomplete information

  • Deletion: You can request deletion of your personal data

  • Portability: You can request a copy of your data in a commonly used format

  • Objection: You may object to how we process your data

  • Complaints: You have the right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at primactive01@gmail.com.

 

6. Security

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We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorised access, loss, or misuse. This includes:

  • Secure storage of personal data

  • Encrypted payment processing through third-party providers

  • Regular monitoring of our systems for vulnerabilities

 

7. Cookies & Tracking

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Our website may use cookies or tracking technologies to enhance your browsing experience and collect analytics data. Cookies are used solely for website functionality and analytics purposes. You can manage cookie preferences through your browser settings.

 

8. Changes to This Privacy Policy

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PrimActive reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services constitutes acceptance of the revised policy.

 

9. Contact Us

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For questions about this Privacy Policy, data access requests, or complaints, please contact us:

Email: primactive01@gmail.com

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